Tigo Sanchez — practice
13 / 25 Hospitality Operations Make it matter. open

Hosting Setup & Audit

Make the stay feel considered.

A practical review of an existing or upcoming hospitality operation.

What it is

A property can look beautiful and still feel improvised.

An audit of the complete hosting experience — everything between the booking confirmation and the moment the guest decides whether to come back.

Why it exists

Guests rarely complain about design. They complain about arrival, information and the twenty minutes when nobody knew what was happening.

Who it is for

New hostsExisting operatorsProperty managersSmall hospitality groups

What you get

  • Audit report
  • Priority matrix
  • Quick wins
  • Operational recommendations
  • Guest experience recommendations

What happens

01Walk itThe guest journey, in order, as a guest.
02ReviewArrival, check-in, information, staff flow, service rhythm.
03ReportWhat is working, what is costing you, what to fix first.

The frame

How longOne week.
WhereOn site.
FormatAudit

Investment

From €1,200

Included
  • Guest journey review
  • Arrival and check-in
  • House information
  • Staff flow
  • Communication
  • Service rhythm
  • Presentation
  • Operational gaps
Extra

Travel and accommodation. Implementation of the recommendations.

How it starts

Pick a window in the Foyer, or start a request if the timing is still open.

The Foyer Planning a property project?

Tell me where it is and when it needs to be ready.

Talk

Tags

#hospitality#audit#owner#report#on-location#focused#operations#calendar
Start a request

Tell me the part
that matters.

Seven questions, none of them compulsory except the first and the last. Rough answers are more useful than polished ones.

Got it.

I will look at the brief, the timing, the location and the route, and come back from studio@tigosanchez.com. Two to three days for a specific brief; one or two when scope and timing are already clear.

Meanwhile, check the movement ↗